603-924-9867Resources
Accessing Your Email Made Easy: Desktop Webmail Shortcuts for PC and Mac
Need quick access to your email? At CharlesWorks, I make it simple to open your webmail right from your desktop—whether you’re using Roundcube or Microsoft Office 365. This guide shows you how to create shortcuts on both Windows PCs and Macs so you can log into your email with a single click. It also includes the correct IMAP and SMTP settings for setting up your email in programs like Outlook or Apple Mail. If you’re tired of typing in URLs or searching bookmarks, this article is for you. Spend less time clicking—and more time communicating.
Using the Microsoft Outlook App for IMAP Email on Your Phone
Email on Your Phone Many of our clients at CharlesWorks reach out about checking their email on mobile devices. Recently, a client asked me if there was an app or shortcut to use for his email system on his phone. I initially thought he had Hosted Exchange email, so I...
Why We Do not Outsource: The CharlesWorks Difference
Not all website help is created equal. At CharlesWorks, every task is completed by our in-house U.S.-based team—never outsourced overseas. While other companies promote low rates using virtual assistants or foreign freelancers, we focus on dependable, expert-level service provided by people right here in your community. We bill by the minute, so you only pay for what you actually need. Whether it’s a website update, SEO help, or managing your domain and email, we handle it quickly, professionally, and locally. Learn why supporting a trusted local business like CharlesWorks makes all the difference in getting work done right.
The Internet Is Not Forever: What Most People Misunderstand
Many believe that “nothing on the internet ever goes away,” but that simply isn’t true—especially when privacy is intentionally built into the process. In this article, I share a real-world example involving two attorneys, a completed but private website, and the widespread misconception that anything ever online remains accessible forever. You’ll learn how we handle privacy during website development, what tools like the Wayback Machine really capture, and why assuming everything online is permanent can lead to confusion. If you’ve ever wondered whether the web really “remembers everything,” this behind-the-scenes look might surprise you.
Virtualmin PHP Options Made Simple
A Look Into PHP Options in Virtualmin – Made Simple Virtualmin PHP options matter quite a bit! When I work with websites, one of the most important parts that runs behind the scenes is PHP. People sometimes ask me, “What does PHP stand for?” Originally, PHP stood for...
Why I Froze My Credit—And Why You Might Want To, Too
Think You’re Too Smart to Fall for a Scam? So Did I. Right after work one Friday, I got a call from “Bank of America” about a loan I never applied for. When the caller rattled off my Social Security number, I knew something was seriously wrong. I’ve written about phishing scams for years—yet this one nearly got me. In my latest article, I share exactly what happened, how I responded, and why I immediately froze my credit with all three major bureaus. I also explain why freezing your credit is one of the smartest, easiest things you can do to protect yourself and your family. Don’t wait until you’re a target. Read the full story—and grab a free checklist to help you stay safe.
Unverified Emails Matter and How to Fix Them
Are your website emails disappearing or landing in spam? You might be dealing with unverified emails—and it could be costing you business. Many important messages, like contact form submissions and update notifications, never reach the inbox because modern email servers are stricter than ever. With filters powered by artificial intelligence and constant security updates, even legitimate emails can get flagged as suspicious. This article breaks down why it happens, what it looks like (with real examples from Outlook), and how you can fix it. You’ll learn about SPF, DKIM, and DMARC—three critical DNS settings that help your website’s emails look trustworthy to all mail servers. Whether you manage your own website or rely on a hosting provider, this guide will show you what to check and how to stay out of the junk folder. Don’t let your site’s messages get lost—read the full article to protect your email delivery.
Beware of Smishing Scams Targeting EZPass Users
Scammers are targeting EZPass users with fraudulent text messages claiming unpaid tolls. This deceptive tactic, known as smishing, tricks people into clicking malicious links and sharing personal or financial information. The Massachusetts Department of Transportation (MassDOT) warns that EZDriveMA never sends invoices or payment requests via text. If you receive a suspicious message, do not click the link—delete it immediately and verify your account through the official website. Want to learn how to stay safe and report these scams? Read our full article now to protect yourself from falling victim to this growing cyber threat!
Beware of Facebook Phishing Scams Targeting Your Page
🚨 Don’t Fall for This Facebook Phishing Scam! 🚨 Scammers are impersonating Facebook, sending fake warnings that your page is about to be deleted for “trademark infringement.” They include a shady link, urging you to appeal before it’s too late. Don’t click it! This is a phishing attempt designed to steal your login credentials. Even if your page seems fine, falling for this scam could lock you out of your account. Learn how to spot the warning signs, report the scam, and protect your Facebook page from hackers. Read on to stay safe from this growing threat! 🔒👇
Understanding Recent Price Adjustments at CharlesWorks
In response to rising utility and equipment costs, CharlesWorks is adjusting some of our pricing to continue delivering the high-quality service you expect. We are increasing our monthly email packages and Microsoft Office products by $1 and annual domain name fees by $2. Despite these changes, we are holding monthly hosting charges and labor costs steady at $99 per hour, billable by the minute. We strive to minimize these impacts and appreciate your understanding as we navigate these economic challenges together.
